Frequently Asked Questions
Below are some frequently asked questions regarding the competition
If you cannot find the answer to your question please read the terms and conditions or contact us via the email address below and on the contact us page.
You won't receive a competition ticket, your name is in the database along with the amount of entries bought and then shuffled. Each line in the database is numbered, a random number generator will choose a number and whoever has that number is the winner. The database is automatically generated from the payment processor when an entry is purchased. You will receive your unique ticket number(s) in a confirmation email.
Each individual entry with the correct answer is added to the final draw database as per the amount of times a ticket is bought. It is then drawn at random by an independant person via a random number generator.
You can enter the competition as many times as you want, there is no limit to paid entries. However, entries received after the deadline for the competition won't be included.
We will first try to contact you via the phone number you have provided us with. If you would like to change the phone number that you gave when entering the competition, please email us from the contact page.
Should we not hit our minimum target of 150,000 sold entries by closing date we have the option to determine that enough entries have been received for the house to still be the prize given, we also have the option to extend the competition by 3 month. The third option is to offer the cash pot as a prize of which more details can be viewed in our terms and conditions page.
In the event that the competition winner cannot be contacted within 21 days after the end of the draw a new winner will be chosen at random.
Yes this is fully legal and has been verified by our solicitors who has drafted the Terms and Conditions.
If all the tickets are sold £1 Million will be donated to UON who will give 80% of the money to the Northamptonshire Community Foundation. They will then put this into Endowment and the centre will then receive the interest each year, thus long term funding and an element of self-sustainability is achieved to help support those with Dementia. We will take off the cost of the house and expenses. Whatever is left (which will depend on the number of tickets sold) we hope to then use to buy another house and do this again as a formal concern to raise even more money for charity.
After you have made your payment you will get a Thank you for entering page, you'll also receive an email receipt. If you don't appear to receive this email, please check your spam/junk folder s it may be in there. Your card details are not given to or stored by us, only your name, address, phone number, email address and answer with the number of entries. Your receipt is proof of entry and NOT your competition ticket draw number. If your answer is correct your name will be added to the database from where the winning number will be drawn.